![]() ![]() This means that there is no need to download drivers from the Razer website separately. When you connect a Razer peripheral to your computer, Razer Synapse will automatically download and install the necessary drivers for that device. Razer Synapse is a cloud-based driver software that is designed to automatically detect and install the right drivers for your devices. Related issue: Keyboard or Mouse Not Working After Windows 11/10 Update Why is there no driver download from Razer website? In some cases, you may be eligible for a warranty replacement or a refund if the device is newly bought. If the problem persists, your device may be faulty, and you should contact Razer support. If you haven’t run Windows Update in a while, try running it now to see if it fixes the issue. This should solve the issue of Razer Synapse not detecting your keyboard, mouse, or headset in Windows 10. It should now be able to detect your mouse, keyboard, headset or Firefly again.īy uninstalling the device driver, Windows and Razer Synapse can detect the device as if it were a brand new device. Download the latest Razer Synapse 2 installer from Razer website. ![]() Temporary turn off all your antivirus or firewall programs.If Razer Synapse does not detect any device, uninstall all Razer devices you have from Device Manager. Select Uninstall device to uninstall its driver.Expand the Keyboard, or Mice and other pointing devices, and then right-click on the problem device.Next, go to start menu or Cortana to search for and open Device Manager.You can enable show hidden files and folders by going to View, then enable the Hidden items option.Make sure you have the show hidden files option enabled to view hidden files that may be in these folders. ![]() In File Explorer, delete the folders (if still exist) in C:\Program Files (x86)\Razer and C:\ProgramData\Razer.Click on the Uninstall button to uninstall Razer Synapse.From the list of apps, select Razer Synapse.Navigate to Apps, then Apps & Features.If the problem persists, you can try a clean install of the device drivers and Razer Synapse. Uninstall driver and reinstall Razer Synapse Faulty or outdated ports, such as USB 1.0 or 2.0 ports on old computers, may have trouble detecting your keyboard and mouse. If your device is not being detected, try connecting it to different USB or audio ports on your computer. ![]() With that in mind, follow the troubleshooting steps outlined below to resolve issues with Razer Synapse not detecting your peripherals. If you’ve recently updated your operating system, make sure that your Razer Synapse software is compatible with your current OS version. How to fix Razer Synapse not working issueīefore diving into the specific solutions below, it’s important to ensure that your Razer peripherals are properly connected to your computer and that you have the latest version of Razer Synapse installed.
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